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Dashboard loads very slowly on mobile data

MediumPending

TKT-2053 · Opened July 12, 2026 · Performance

Conversation· 3 messages
Em
Emma NguyenCustomerJul 12, 2026 · 1:05 PM
On my phone over 4G the dashboard takes 15+ seconds to load. On desktop wifi it's instant. Is there anything that can be done to speed it up on mobile?
Om
Omar HaddadAgentJul 12, 2026 · 1:39 PM
Appreciate the report. The dashboard preloads a lot of chart data up front — we're rolling out lazy-loading for below-the-fold widgets. Could you tell me your device model so I can check it against our test matrix?
Em
Emma NguyenCustomerJul 16, 2026 · 8:50 AM
It's an iPhone 14 on iOS 18. Happy to test any beta build you have.
Om

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Em

Emma Nguyen

Meridian

emma.nguyen@meridian.com
Meridian
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Details
Priority
Medium
Status
Pending
Category
Performance
Assignee
Omar Haddad
Created
July 12, 2026
Last updated
July 16, 2026
Tags
performancemobiledashboard